CCT333_Lab+7



//1. Describe how he defines 'design as a collaborative process', and cite two examples of how creators involve the people they want to create for in their work, according to Bill Moggridge's lecture. (1 paragraph each/3 paragraphs) //
 * CCT333 Tutorial 7 Wiki Questions: **

//2. Find an online example of a product which utilizes his principles of collaborative design which it involves people in it design. Cite its URL, and describe its design process in two paragraphs, and how it involved its user(s) in a a paragraph. (3 paragraphs) //

// (Hint: Bruce Mau's Massive Change web site at [] also presents examples of these principles of using 'a shared mind'.) //

1. Bill Moggridge describes, 'design as a collaborative process' as a tool that can be used by anyone. It is a tool as he describes if used can be beneficial to its users. He goes into further detail describing it as process in which the creators work with the individuals they design for. With the evolution of technology no longer can businesses just design with physical attributes in mind, but now you have to design with human interfaces and connectivity in mind. He tries to explain that when designing a product more thinking needs to go into to product such as digital interaction, physical behaviours an physical objects. He feels designers are in danger when only thinking of themselves. 'Design as a collaborative process' is seen as successful to Moggridge when a sense of an 'intimate relationship' has been created between creators and users in which the users feel their work effort of contributions are seen as a talent.

Moggridge mentioned that two ways that creators involve the people they want to creator for in their work is through 'participatory design' and the 'involvement of the users in the research process'. The example that he used when speaking about 'participatory design' it involved surgeons and performing ear, nose and throat surgery. They found by integrating the surgeons into the team and making them feel like it was their project the design team became more affective because it was really working with the people using the design. And when speaking about 'the team' he meant the individuals that are creating the instruments that are being used for the surgery.

Another principle he spoke about was the 'involvement of users in the research process'. The example in which he used to further describe this process involved the American Red Cross trying to encourage people to give blood. The results from the research concerning those that donate blood left individuals feeling more connected with giving the gift of blood. In the commercial that was showed, it emphasized people the fact that donors wrote down why they were donating and the feeling others got when reading why others have donated blood. The research process also led to having blood donation stations not looking dead, they made the stations an atmosphere that wasn't cold and made it welcome the donors.

2. []

This is a website where users can upload, listen, comment and rate music, the users can also create blogs. Most of the music uploaded to this site are songs that are remixed or would be hard to find on P2P search engines. And all of this is done for free, there is no fee to create an account. The website is basically driven by the users. This website is an example of and intangible product online that follows Moggridge's principles of collaborative design, mainly because it is a website that is mostly ran by the users rather than the creators of the website.

Moggridge's first principle 'particpatory design' is shown by the users that create accounts on the website and upload music, comment and create blogs. The design factor would involve all of the aspects in which the the users participate in. Meaning the songs added to the website, the blogs and so forth. The users design a sort of space where individuals can interact with one another with music. The design aspect is also shown within the users blogs, where they design their own blogs and chose what they want to post on it.

The second principle, that involves the 'inclusion of users in the research process' is seen greatly in the all throughout the websites. For instance there are timely updates of most recent songs that have been uploaded as you enter the page and it tells you which user has uploaded them, which user last 'favourite' it and when it was last blogged and by who. It is clearly seen when entering the website which users are contributing and which aren't so much to the website. The results of the individuals uploading or adding the songs to their blogs and how many times a song has been 'favourite' by users indicates to other users the popular songs that they may be interested in.